Privacy Policy
1. Information We Collect
1.1 Personal Information
We collect the following types of personal information:
- Name and contact information (email address, phone number)
- Geographic location information (for local pet matching)
- Pet-related preferences (breed preferences, housing situation, etc.)
- Device information and usage data
1.2 Automatically Collected Information
- IP address and browser type
- Access times and page viewing records
- Cookies and similar tracking technologies
- Referring website sources
2. How We Use Information
We use the collected information to:
- Provide pet matching and adoption services
- Improve website functionality and user experience
- Send service-related notifications and updates
- Conduct data analysis and research
- Comply with legal requirements
3. Information Sharing
We do not sell, trade, or transfer your personal information to third parties, except when:
- We have your explicit consent
- Disclosure to service providers (such as hosting services, payment processing)
- Required by law or to protect legitimate interests
- In case of business transfer
4. Data Security
We implement the following security measures:
- SSL encryption for data transmission
- Secure data storage systems
- Regular security audits
- Employee data protection training
- Access control restrictions
5. Cookie Policy
We use cookies to:
- Remember your preference settings
- Analyze website traffic
- Provide personalized content
- Improve website performance
You can manage cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies.
7. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it immediately.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict information processing
- Data portability
- Object to certain processing activities
9. Data Retention
We retain your information for the following periods:
- Account information: Until 2 years after account deletion
- Transaction records: Minimum period required by law
- Analytics data: Indefinitely after anonymization
10. Advertising Partners
We may work with advertising partners, including Google AdSense. These partners may use cookies and web beacons to serve relevant advertisements.
Google AdSense
- Google uses cookies to serve ads based on users’ visit history
- Users can opt out of personalized advertising by visiting Google’s ad settings page
- For more information, please visit Google’s Privacy Policy
11. International Data Transfers
Your information may be transferred to servers outside your country/region. We ensure appropriate safeguards are in place.
12. Privacy Policy Updates
We may update this privacy policy periodically. Significant changes will be communicated through website notifications or email.
13. Contact Us
If you have questions about this privacy policy, please contact:
PawMate Customer Service Team
- Email: support@pawmate.pet
- Business Hours: Monday-Friday 9:00 AM - 6:00 PM
This privacy policy complies with GDPR, CCPA, and other relevant legal requirements.